Check-in Online PCA | Cinema Hostel Aparts

Check-In Online

Terms and Conditions

ONLINE CHECK IN

Our check-in process is online.

Please complete your check-in before arrival, as we cannot grant access to the apartment without it.

ARRIVAL/DEPARTURE

Arrival time : 16h - 22h

Departure time : until 11h

Late arrival: Contact and go to Rivoli Cinema Hostel reception (24/7).

Late arrival is free of charge.

To improve our welcoming service, please send us your check-in time.

If possible we will be there to greet you, if it’s not possible we will help you remotely.

GETTING INSIDE THE APARTMENT

Upon arriving, ring the bell at Porto Cinema Apartments.

We will answer remotely, open the door, ask you to go upstairs and pick up the phone next to the elevator.

You will then receive instructions on how to access your apartment.

RECEPTION AND LUGGAGE STORAGE

Contact: +351 968 958 637

Email: cinemaapartments@gmail.com

Remote Reception is available 24h/day.

Luggage Storage is available at Rivoli Cinema Hostel reception (5 min walk).

APARTMENT INFORMATION

DIRECTIONS

Santa Catarina 10, 4000-542 Porto, Portugal

From the airport: Take the metro to Bolhão station (going from 6 a.m. to 1 a.m.). Apartments are 4 mins walk up Santa Catarina Street.

From the train station: From São Bento Station walk up 31 de Janeiro street, turn left into Santa Catarina street, and find number 10 just at the corner.

You can also use uber/bolt and taxi.

PARKING

We don't provide parking.

Guests who wish to park nearby can check available options at https://www.parkopedia.com

CLEANING

Apartments are fully cleaned before each arrival.Guests can request daily maintenance by placing a door hanger sign. Rooms will be cleaned in the time window between 11:30h and 17:30h. The sign must be in place the entire time.

Cleaning includes emptying the trash bin, cleaning the bathroom and making the bed (if there aren't any belongings on top).Towels will only be replaced if guests leave them on the bathroom floor. Towels will only be replaced if left on the bathroom floor. To support sustainability, please request new towels only when necessary.

During longer stays, towels and bed linen will be changed every 3 to 4 days.

Any cleaning special needs must be requested to reception and will be provided upon availability.

CHILDREN

Children are very welcome! They count towards the apartment’s maximum capacity. Extra beds are not available, but we can provide a baby cot for little ones up to 3 years old (upon request and subject to availability).

PETS

Pets are not allowed.

NO SMOKING

The apartments and common areas are strictly non-smoking!

Linens & Towels

Bedlinen and extra towels are provided in the apartment. If you have trouble finding them, please contact us.

ENVIRONMENTAL CONSCIOUSNESS

lPease switch off lights and air-conditioning when leaving the apartment. To help us reduce energy use:

In summer, set air-conditioning to 22ºC or higher.
In winter, use heating at a maximum of 20ºC.

Payment information

TOURISTIC CITY TAX

The city tax rate is 3€/person/night. It must be paid upon arrival.

CANCELLATION POLICY

Cancellation Policy changes according to the reservation rate plan.

House rules

GUEST'S BELONGINGS

For your safety, please make sure to lock the apartment doors and windows, as well as the building’s front door, whenever you go out. Please note that the management cannot be held responsible for any loss or damage to personal belongings, including theft, inside the apartment or elsewhere in the building.

FEES AND PENALTIES

Guests are responsible for any loss or damage to the apartment or its contents caused by themselves, their visitors, or anyone under their responsibility. The cost of repair or replacement will be charged, with a 50% surcharge applied.

Smoking inside the properties is charged by a 250€ fine.

If the apartment is not vacated by the check-out time, management reserves the right to remove belongings and charge for an additional night.

COMMUNITY RULES

We kindly ask all guests to respect the property and other residents by keeping noise to a minimum and avoiding any disturbance in the apartments or common areas. Parties or sleepovers are not permitted. In case of violation of house rules, management reserves the right to ask guests to leave the property without prior notice or refund.

____________________________________________